Wanting to change your workplace culture? Wanting to make a positive impact on employee engagement? Perhaps rethink how you refer to your 'staff' or 'employees' - are they 'colleagues' or 'team members' or as as the late founder of IKEA Ingvar Kamprad used to say 'co-workers'? Simply changing how you refer to people can help to breakdown hierarchies and let everyone know they have an important role. Build a culture not a hierarchy!